Post & Packing & Returns
We currently charge a set P & P rate regardless of how many items you order, prices below:-
We send all orders out by Royal Mail First Class, generally the day we recieve them if ordered before 12pm, but please allow up to 5 working days for your order to arrive. Please note we do not post orders out over a weekend. If you do not receive your order in 5 days please note that parcels are not deemed as lost until 15 working days have passed snce they were sent out, then after that time we can investigate where the parcel is.
If for any reason an item you have ordered is out of stock we will send you all the items that are in stock and contact you to advise you when it will be back in stock and send it as soon as we can in a seperate parcel and of course with no extra charge, Otherwise we will refund you for the items that are out of stock.
We do use recycled envelopes and boxes to send orders out in, waste not want not!!
Our returns policy is we will not accept returns on any edible items or items made to order unless faulty. We will only accept returns on goods if they are faulty or broken, please contact us prior to returning any items and this must be within 14 days of receiving your items.